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Acumen Integrat » Courses » In-house Courses

In-house Courses

In-house Courses

Description

The open courses can also be delivered as customized in-house courses solutions. Any of the topics addressed by the open training courses can be customized to answer your organizational needs. We seek to understand the learning needs of your company with the purpose of developing specific training solutions that could assist you in reaching the business objectives set.

The in-house training courses combine the experience gained by Acume Integrat while delivering trainings for participants from various industries, possessing different professional backgrounds, with the organizational needs identified in the analysis stage.

Any of the new programs on KPIs, performance management, business strategy, risk management, communication, financial management, negotiation, logistics and purchasing, Business Intelligence (BI) can be tailored to suit your needs.

We look forward to discussing with you about your training initiatives and development opportunities. Should you be interested in scheduling an in-house training course, email us at office@acumenintegrat.com and you will receive a customized offer.

 

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CERTIFICATION

Certified Key Performance Indicators Professional
This training course is an opportunity to learn how to develop and use KPIs in accordance with The KPI Institute’s Key Performance Indicators Management Framework.

 

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BALANCED SCORECARD

Implementing and Using a Balanced Scorecard-based Performance Management System
This training course explores the knowledge required in order to create and implement a Balanced Scorecard. Moreover, it explains concepts such as Performance Management System Architecture, Strategy Map, Desired State of Evolution, Scorecard, risk management, initiative management, as well as the BSC implementation stages.

 

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HUMAN RESOURCES

Performance Criteria, Evaluating and Improving Employee Performance
This course is structured as a two-day interactive training program. It provides training for the implementation of new assessment initiatives in the employee evaluation process, or the improvement of existing processes.

 

Integrating Talent Management Processes
The dialog between managers and employees requires a permanent attention, especially from the perspective of training and retaining high potential and high performance employees, in order to ensure an efficient management of talents. If in theory, this is not complicated, in practice, managers realize that it is quite difficult to implement.

 

Implementing and Optimizing Employee Engagement Programs
This course is structured as a one-day interactive training program. Its purpose is to provide participants with information and knowledge in order to understand the aspects that influence employee engagement, the stages of employee engagement measurement, and the employee engagement improvement processes.

 

Implementing Succession Management Programs
Organizations that attach importance to succession management and invest in employee development ensure continuity for their business, improve performance, win employee engagement and develop partnerships with the right people.

 

Solutions for Managing Change in Organizations
This training course prepares HR specialists, project managers and organization leaders to have a better understanding of the aspects that facilitate or prevent the implementation of the desired changes. The course presents strategies of how to address resistance to change, as well as change models and stages. Moreover, this program shows how to plan change and how to measure the impact of change initiatives.

 

Team Management
At the crossroad of organizational strategy and human resources enhancement lies the need to develop team management skills. This course prepares participants to build and manage teams in order to achieve the desired results. The purpose of this course is to develop team management-related competences and it comprises elements of communication, leadership, and performance monitoring in the context of team management.

 

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LOGISTICS

Performance Management in Purchasing-Logistics: KPIs, Scorecard and Dashboard
Performance management and measurement in purchasing-logistics represent the premises for the consolidation of competences that can ensure an advantage over the competition. The shift from the traditional approach, focused on measurement as a control tool, to the modern approach, based on measurement as a means of improvement and engagement, represents the transition from evaluating and controlling actions to performance management.

 

Strategic Approach to Purchasing-Logistics Processes
This course is structured as a two-day interactive training program. The purpose of the training course is to help participants gain the competences required for an efficient approach to purchasing-logistics processes.

 

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MANAGEMENT

Cross-cultural Management
This course is structured as a two-day interactive training program. It offers participants the opportunity to understand cultural differences and to encourage development and creativity in environments defined by diversity.

 

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MARKETING AND COMMUNICATION

Marketing in Plain Language
The goal of this training course is, on one hand, to help participants acquire knowledge related to marketing planning, budgeting and evaluation, and, on the other hand, to help them develop competences in approaching marketing-related processes, such as segmentation, execution, execution auditing, KPIs.

 

Marketing for Managers and Entrepreneurs
This course is structured as a two-day interactive training program. The course seeks to help participants understand core marketing concepts, such as segmentation, targeting, positioning, the profile of the target market segment, the marketing mix, the marketing plan, and the marketing strategy. Moreover, it gives participants the opportunity to develop competences on how to provide arguments for marketing decisions.

 

Inbound Marketing Essentials
Inbound marketing addresses appealing, informative and engaging content writing. Moreover, it supports the optimization and communication of messages through online communication channels, which enhance brand exposure and increase the engagement of potential customers. Due to inbound marketing, customers get to know the brand, they develop a preference for this, becoming leads, prospects and, eventually, customers.

 

Marketing Communication and Public Relations
This course is structured as a two-day interactive training program. The course seeks to enable participants to acquire knowledge regarding communication strategies and planning, to develop measurement and control of the communication process skills, to successfully communicate with advertising agencies and the press, to develop their presentation skills, a key asset for any good communicator.

 

Internet Marketing
Technology has an influence on geography. The “words of mouth” marketing leaves the physical space for the social media. Google and social media constantly open new horizons, and a new marketing mix supports brand awareness and credibility.

 

Search Engine Optimization (SEO)
SEO has witnessed an accelerated growth in terms of training needs these past few years, due to employees’ growing demand for knowledge in the field. Therefore, a desired skill has turned into a required skill. Marketing tools develop, and marketers are encouraged to develop, in their turn, new skills.

 

Performance Management in Marketing: KPIs, Scorecard and Dashboard
This course is structured as a one-day interactive training program. The purpose of the course is to give participants the opportunity to know the structured performance management system for the marketing department, with implications at strategic, operational and individual level.

 

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PERFORMANCE MANAGEMENT

KPIs: Measurement, Learning and Optimization
This training program discusses KPI identification, selection and documentation. It offers participants information on how to develop performance measurement and monitoring tools, and introduces them to the data visualization rules.

 

KPIs for ITIL Processes (Service Management)
Nowadays, great opportunities can arise for companies due to the possibility of getting engaged in international business activities, which are facilitated by the Internet. Along with opportunities, arise the challenges related to information confidentiality and integrity, as well as information and service availability.

 

Evaluating IT Services Performance
It is important for any organization to gain value from every investment made. This entails focus on performance management and the elimination of the activities and processes that do not generate value added.

 

Performance Management in Call Centers: KPIs, Scorecard and Dashboard
KPIs have a long tradition in Call Centers, this industry being one of the most mature in terms of performance management. Due to the unique blend of people, processes and technologies, Call Centers represent the perfect environment for KPI implementation.

 

Performance Management in Medical Centers: KPIs, Scorecard and Dashboard
This course is structured as a 1-day interactive training program. Its goal is to introduce participants to the structured management system from medical centers, with implications at strategic, operational and individual level. Moreover, the purpose of this training is to help participants succeed in optimizing operations and their competitive positioning on the market, and understand the complexity of working with KPIs.

 

Performance Management in Hotels: KPIs, Scorecard and Dashboard
This training course is structured as a 1-day interactive training program. The goal of this course is to introduce participants to the structured management system from hotels. Moreover, this course is meant to help participants succeed in optimizing operations and their competitive positioning on the market, and understand the complexity of working with KPIs.

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